A Velocity WiFi Managed services contract simplifies the process of obtaining assistance with day-to-day technical issues. Instead of making a call to a huge call center based out of who knows where and waiting for an available technician, you can easily raise a ticket through the help desk portal or send an email to our dedicated support address, ensuring a prompt response within the agreed timeframe. Instead of wasting work time attempting to solve problems, your staff can easily seek help via the desk, allowing them to focus on their tasks.